Monday, June 9, 2008

A Corporation's Responsibility to Employees

In order for a corporation to succeed, it must have a steady workforce to meet the demands of customers. This steady, uninterrupted service in turn creates the appearance of a fluid stable company in which customers can trust.

With so many other companies vying for the best employees to service their business, the art of employee retention is built on basic expectations of employees. Corporations can tip the balance in their favor of attracting and keeping the most qualified minds in the field by offering proper compensation, a safe work environment, and employee appreciation.

Paying an employee a competitive salary in their field prevents the company from losing talented contributors to their business success. An employee at Company Y that is assured that company X across the street is not offering similarly qualified peers a heavier paycheck with the benefits to match, is much more likely to stay focused on the job at hand with a smile. On the other hand, an underpaid employee will find every usually reasonable job task to be overly burdensome, since they are ‘not getting paid enough for this anyway’. The harbored resentment at the cheapskates who “expect me to do everything around here without acknowledging the contributions I have put into this slave ship” will no doubt show in the employee’s demeanor and drive away customers before the employee follows suit.

If as an employee, you have ever been in a situation where you felt the working conditions were unnecessarily unsafe, how long did it take you to start putting in your application elsewhere? Keeping employees safe shows respect and care for them as people. While some jobs come with a natural and expected risk of injury, employers can offer security by providing adequate on the job injury compensation.

Employees want to feel that their efforts are appreciated and that they are a valued asset to the company. When praised in the forms of a bonus, raise, or even a proud word and smile, employees are given incentive to continue working at a level of corporate satisfaction. Furthermore, the employees will double their efforts when necessary to ensure their work continues to be valued by the company.

Employees, who know that their efforts are appreciated, begin to value the company outside of a paycheck. As they feel themselves to be major contributors to the company success, they will advertise for their corporation. While telling friends and family about the great products or services the company offers, they are feel they are in essence recommending themselves. This form of self advertisement flows easily and frequently from the lips of the appreciated employee and benefits the corporation tremendously.

A corporation advertises itself to potential customers every day through their employees. An corporation that makes sure employees are is satisfied with pay, feels secure in their work environment, and knows they are important to the corporation will not only ensure customers are kept, guarantee that more are drawn by the positive demeanor of employees.

2 comments:

Info said...

An organization that takes the time to recognize an employee's hard work and dedication is an organization that knows there is more to employee motivation than just a paycheck. A successful employee recognition program will lead to lower employee turnover, higher productivity and a brighter future as recipients meet and exceed goals. For more information on employee recognition programs please visit our website http://www.awardsnetwork.com/.

Donna J. Smith said...

Great Post! I liked your comment "A corporation advertises itself to potential customers every day through their employees." This is so true. More often than not, patrons who walk through the doors of a corporation expect good customer service. If the employee is in any way rude, it reflects poorly on the corporation as a whole and the customer may not be soon returning.

On the other side of the coin, I also liked your comment "Employees want to feel that their efforts are appreciated and that they are a valued asset to the company." If the company is rewarding its employees, they in turn carry the badge of pride to serve within that corporation and remain loyal.